TERMS OF USE & CLIENT SERVICES AGREEMENT

Last Updated: March 18, 2026

1. Acceptance of Terms

These Terms of Use and Client Services Agreement (“**Terms**”) constitute a legally binding agreement between you (“**Client**,” “**User**,” “**you**,” or “**your**”) and **Veta Club** (“**Company**,” “**we**,” “**us**,” or “**our**”).

Please read our Terms of Use and Privacy Policy before using any of our Services.

2. Acceptance of Terms
By accessing our website, submitting an inquiry, or purchasing any services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services.

You must be at least eighteen (18) years of age or older to use the services. By purchasing product, or using our services you represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into a binding agreement.

3. Services
The Company provides website design, development, strategy, and related digital services (collectively, the “**Services**”).
All Services are delivered in accordance with the specific scope, proposal, or agreement accepted by the Client at the time of purchase (“**Scope of Work**”).

4. Scope of Work
4.1 The Scope of Work will outline deliverables, timelines, and included services.
4.2 Any services requested outside of the agreed Scope of Work shall constitute a “**Change Request**” and may result in additional fees and/or revised timelines.
4.3 The Company reserves the right to accept or decline Change Requests at its sole discretion.

5. Client Responsibilities
The Client agrees to:
a. Provide all required content, materials, and assets in a timely manner;
b. Ensure all provided materials are accurate and legally owned or licensed;
c. Respond to communications, approvals, and feedback within two (2) to three (3) business days;
d. Maintain professional and respectful communication.

The Company shall not be liable for delays caused by the Client’s failure to meet these responsibilities.

6. Timelines & Delivery
6.1 Project timelines are estimates and dependent on Client responsiveness and asset delivery.
6.2 The Company is not responsible for delays caused by the Client, third-party providers, or unforeseen circumstances.
6.3 The Company reserves the right to pause or reschedule projects due to inactivity from the Client.

7. Fees & Payment Terms
7.1 All fees are stated at the time of purchase or within the proposal.
7.2 Payment may be made in full or via an agreed payment plan.
7.3 By selecting a payment plan, the Client agrees to complete all payments regardless of project completion status.
7.4 The Client authorizes the Company to charge any payment method on file for outstanding balances.

8. Late Payments
8.1 Failure to make payments may result in suspension of Services.
8.2 Continued non-payment may result in termination of the agreement and referral to collections.
8.3 The Client agrees to be responsible for any collection fees, legal fees, or associated costs incurred in recovering outstanding balances.

9. Refund Policy
All payments are **non-refundable** due to the time, strategy, and creative resources allocated to each project.

10. Revisions
10.1 The number of revision rounds is defined within the Scope of Work.
10.2 Additional revisions beyond the agreed scope may incur additional fees.
10.3 Revisions must remain within the original project scope.

11. Intellectual Property
11.1 Upon full payment, the Client is granted a non-exclusive, non-transferable license to use the final deliverables for their business purposes.
11.2 The Company retains all rights to underlying design concepts, processes, frameworks, and unused materials.
11.3 The Client may not reproduce, resell, distribute, or create derivative works from the Company’s intellectual property without written consent.

12. Portfolio Rights
The Company reserves the right to display completed projects in its portfolio, marketing materials, and promotional channels unless otherwise agreed in writing.

13. Third-Party Services
The Company may integrate or recommend third-party platforms (e.g., hosting providers, plugins, payment processors).

The Company is not responsible for:
*Third-party performance, outages, or errors
*Changes in third-party pricing or policies

14. Disclaimer of Warranties
All Services are provided on an “**as is**” and “**as available**” basis without warranties of any kind, either express or implied.

The Company does not guarantee:
* Specific business results, revenue, or client acquisition
* Website performance beyond its control

15. Limitation of Liability
To the fullest extent permitted by law:
The Company shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, revenue, data, or business opportunities.
The Company’s total liability under this Agreement shall not exceed the total amount paid by the Client for the Services.

16. Indemnification
The Client agrees to indemnify, defend, and hold harmless the Company from any claims, damages, liabilities, costs, or expenses arising from:

* The Client’s use of the Services
* Breach of these Terms
* Use of any materials provided by the Client

17. Termination
17.1 The Company reserves the right to terminate or suspend Services at any time for breach of these Terms.
17.2 Upon termination, all outstanding payments shall become immediately due.
17.3 The Client shall not be entitled to any refunds upon termination.

18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada.

19. Dispute Resolution
19.1 The parties agree to first attempt to resolve disputes informally.
19.2 If unresolved, disputes shall be submitted to mediation or arbitration in Alberta, Canada, where permitted by law.

20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Modifications to Terms
The Company reserves the right to update or modify these Terms at any time. Continued use of Services constitutes acceptance of the updated Terms.

22. Contact Information
For questions regarding these Terms, please contact:
hello@vetaclub.com

23. Entire Agreement
These Terms constitute the entire agreement between the Client and the Company and supersede all prior agreements, representations, or understandings

24. Website Access, Launch & Post-Launch Responsibility
24.1 Upon final payment, the Client will be granted access and/or ownership of the website as outlined in the Scope of Work.

24.2 The Client is solely responsible for:
*Website maintenance (unless a maintenance agreement is in place)
*Domain and hosting renewals
*Platform subscriptions (Showit)

24.3 The Company is not responsible for:
*Website issues arising after project completion
*Third-party platform changes, outages, or errors
*Client-made edits or modifications post-launch

25. Platform & Third-Party Dependencies
25.1 The Client acknowledges that websites may rely on third-party platforms, plugins, and tools.
25.2 The Company makes no guarantees regarding:
*Platform uptime or performance
*Future pricing changes
*Feature availability
25.3 Any issues caused by third-party services are outside the Company’s control and liability.

26. Content & Compliance Responsibility
26.1 The Client is solely responsible for ensuring that all website content complies with applicable laws and regulations, including but not limited to:
Privacy laws (e.g., GDPR, PIPEDA if applicable), Accessibility requirements, Industry-specific regulations
26.2 The Company is not responsible for legal compliance of the Client’s website content, disclaimers, or policies.

27. SEO & Performance Disclaimer
27.1 While the Company may implement basic SEO practices, we do not guarantee: Search engine rankings.Website traffic. Lead generation or conversions
27.2 Website performance depends on multiple external factors including marketing, competition, and client strategy.

28. Expedited / “Fast Turnaround” Services
28.1 For expedited services (including “Website in 3 Days” offer): Timelines are strictly dependent on Client responsiveness. Failure to provide content or approvals within required timeframes may result in delays or rescheduling
28.2 The Company is not liable for missed launch timelines due to Client delays.

29. Abandoned Projects
29.1 If the Client becomes unresponsive for 14 consecutive days, the project will be considered abandoned.
29.2 The Company reserves the right to:
*Close the project without refund.
*Require a reactivation fee to resume work

30. Chargebacks & Payment Disputes
30.1 The Client agrees not to initiate chargebacks or payment disputes without first contacting the Company to resolve the issue.
30.2 Any chargeback or dispute will be considered a breach of these Terms.
30.3 The Company reserves the right to:
*Revoke access to all deliverables
*Submit evidence to financial institutions
*Pursue legal recovery of funds

31. Confidentiality
31.1 Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project.
31.2 This includes but is not limited to:
*Business strategies
*Login credentials
*Client data

32. Force Majeure
The Company shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to:
*Internet outages
*Government actions
*Illness or emergencies

33. Non-Disparagement
*The Client agrees not to make false, misleading, or defamatory statements about the Company or its Services.
*The Company agrees to uphold the same standard toward the Client.

34. Independent Contractor Relationship
Nothing in these Terms shall be construed to create a partnership, joint venture, or employment relationship.
The Company operates as an independent contractor.

35. Assignment
The Client may not assign or transfer this Agreement without prior written consent from the Company.

36. Entire Agreement (Reinforced Clause)
These Terms, together with any proposal, invoice, or Scope of Work, constitute the entire agreement between the parties.